15 Day No Hassle Take Back Guarantee

If you are not completely satisfied with your purchase, we are happy to accept your unused merchandise in its original condition within 7 working days for a refund.

We do not accept returns on swimwear, personal furnishings, or pierced earrings.

Returning Your Item

* Please write the Return Authorization number in the upper right-hand corner of the Return form enclosed with your purchase.
* Write the return reason number in the "REASON RTN'D" column.
* Pack your merchandise in the original shipping box.
* Detach the right-hand portion of the pre-printed return address label. Remove the peel-off backing and affix this portion to the shipping box over the original shipping label.
* Insure your package for the full value of the merchandise and return it to us using the delivery service of your choice. For speed and security, we recommend UPS. We can also send you a return voucher for a pre-paid UPS shipment. A flat fee of $8 will be deducted from your return credit amount.
* Check your e-mail. We will notify you by e-mail once your return has been processed. Please note that your financial institution will likely take approximately 7 business days to reflect this transaction.

Exchanging Your Item

* Please call Customer Service at 86.25.8436.1120 to arrange for an exchange.
* If you are returning a gift, please call Customer Service at 86.25.8436.1120. We can either credit your account or we can refund the credit card used by the purchaser.